Filing a Claim

We strive to make the claims process as simple as 1-2-3. Below is some information to help you understand the process and what information to have ready to get started with your claim.


Contact Your Agent

If you need to file a claim on your policy, please contact your agent. The agent's information can be found in the upper right hand area of the Declaration page of your policy. 


Agent to File Claim

Your agent will file a claim with the company on your behalf. Simply provide them with the following information:

  • Your Name

  • Phone Number

  • Policy Number

  • Date and Time of Loss

  • Type of Loss 


Adjuster to Call You Directly

You will receive a phone call within three (3) business days from the time that the loss is reported to the company. The adjusting firm in which the claim was assigned will call to set up an appointment with you. You will also receive a letter in the mail confirming receipt of your claim.